Signature Windows has not only sponsored Crank It Forward 2024, their executive has accompanied Cyclists 4 Community for years with an attentive relationship, thoughtful conversations, and a helpful intention in his communications. All of this comes from real support for C4C’s mission and a love of riding bikes.
They mentioned they have a couple job openings and C4C is pleased to publicize those openings.
Job Title: Administrative Coordinator
Location: Signature Windows + Doors – Boulder, Colorado
At Signature Windows + Doors, our commitment to excellence extends beyond our products; it also encompasses the overall brand experience for our customers and employees. We are looking for a dedicated and creative individual to join our team as an Administrative Coordinator.
This position will report directly to the Brand Experience Manager.
POSITION SUMMARY:
As an Administrative Coordinator at Signature Windows + Doors, you will be pivotal in supporting our commitment to delivering an outstanding experience to our customers and fostering a positive internal employee experience. Your role involves supporting the Brand Experience Manager with administrative tasks, marketing support, and event coordination. This position requires candidates to be on site in the showroom from 8am-4pm.
COMPANY RESPONSIBILITIES + DELIVERABLES
Product + Company Expertise:
● Master Marvin’s product offerings through dedicated learning.
● Acquire comprehensive knowledge of the company’s history and the Signature
Difference.
● Develop a profound understanding of our target market.
Electronic Communication + Computer Proficiency:
● Exhibit strong written communication skills in professional emails to clients and colleagues.
● Craft concise and informative messages to address inquiries and customer concerns promptly.
● Monitor and manage email correspondence efficiently, ensuring timely responses in line with established service standards.
● Utilize Marvin’s Order Management System (OMS) quoting tool proficiently to facilitate showroom sample orders.
● Demonstrate proficiency in Google Suite applications such as Gmail, Google Drive, and Google Sheets.
● Collaborate seamlessly with team members in real-time using Google Drive for effective information sharing.
● Independently troubleshoot basic technical issues and escalate complex ones as necessary.
● Maintain accurate client information and manage sales activities within the CRM system.
Administrative Duties + Showroom Management:
● Serve as a point of contact and representative for Signature Windows + Doors in the Boulder Showroom, ensuring guests receive exceptional service and product knowledge.
A: 14309 East 35th Place, Suite 105, Aurora, CO 80011 P. 303.442.4277 E: info@signaturewindows.co
● Maintain consistent and engaging communication with customers in the showroom and via various channels, including email, social media, and phone.
● Professionally and promptly address customer inquiries, concerns, and escalations.
● Ensure the showroom is attractive, organized, and stocked with necessary inventory,
including samples, catalogs, and promotional materials.
● Oversee inventory levels and ensure product availability of samples, catalogs, corner
samples, and suitcase samples.
● Collaborate and communicate effectively with Sales Team members as required.
● Handle various administrative duties, including scheduling meetings, maintaining
calendars, and managing intercompany logistics, such as transfers between Aurora
and Boulder.
Brand Experience Support:
● Provide support for customer events held at showrooms and offsite locations.
● Assist in organizing company events, including All Hands meetings, Sales Meetings,
Team Building Events, and the Annual Holiday Party.
SUCCESS:
In thriving within this role and our dynamic company, we seek an individual driven by the desire to exceed expectations. Our team is composed of exceptional individuals who consistently outperform industry standards. To truly flourish here, you must embrace a culture of relentless dedication and proactive achievement.
QUALIFICATIONS:
● Ability and desire to understand technical products.
● 3-5 years of proven experience in business administration, office management, or a
related field
● Excellent written and verbal communication skills.
● Strong organizational and project management skills.
● Highly detailed mindset for understanding complex solutions.
● Comfort in navigating challenging client situations.
● Strong interpersonal skills and effective collaboration.
● Aptitude for working with technology, including Microsoft Excel and Google
Workspace.
● Proficient in file management and cloud-based storage.
● Proper written communication: ability to write effective, professional emails.
● Developed touch typing skills.
● Ability to modify and markup PDF documents.
● Strong work ethic, reliability, and a commitment to deadlines.
COMPENSATION:
● Pay starts at $31/hour
● 120 hours PTO for years 0-7. 160 hours PTO for years 8+. 48 hours of CO sick time.
● Major medical, dental, and vision plans are available with employer contribution to
major medical. SIMPLE plan contribution matching up to 3%.
www.signaturewindows.co
A: 14309 East 35th Place, Suite 105, Aurora, CO 80011 P. 303.442.4277 E: info@signaturewindows.co
Job Title: New Construction Sales Consultant
Location: Signature Windows + Doors Boulder
At Signature Windows + Doors, we have defined what we call “The Signature Difference”:
Superior Window + Door People that deliver excellence and provide the best experience to the client
and for the team.
Our commitment to excellence extends beyond our products. It must also encompass the factual and perceived experience for our clients and employees. Our New Construction Sales Consultant plays a pivotal role in driving sales and cultivating relationships with discerning homeowners, builders, and architects who demand the best in quality and design. Your primary responsibility will be to leverage and showcase the appropriate Marvin products, Signature Installation Services, and our proven process.
The position will report directly to the Brand Experience Manager.
Position Summary:
As the New Construction Sales Consultant at Signature Windows + Doors, you will be fully accountable for closing at least $1.4 million of new construction sales annually, with an on-target goal of $2.5 million. Success in this role demands building and maintaining relationships with general contractors, builders, and architects specializing in custom single-family residential projects following traditional construction techniques for high-net-worth individuals. This position has the additional requirement of being geared towards high-touch, high-empathy service to the homeowners of these projects.
Responsibilities + Deliverables:
Product and Company Expertise:
● Become a Marvin product expert through dedicated learning.
● Understand the company’s history and the Signature Difference.
● Develop a deep understanding of our target market for efficient lead qualification.
● Establish a comprehensive understanding of the competition, positioning Marvin effectively
using facts and technical data.
Electronic Communication + Computer Proficiency:
● Demonstrate strong written communication skills in professional emails to clients and coworkers.
● Craft clear, concise messages that effectively convey information, answer queries, and address customer concerns.
www.signaturewindows.co
A: 14309 East 35th Place, Suite 105, Aurora, CO 80011 P. 303.442.4277 E: info@signaturewindows.co
● Monitor and manage email correspondence promptly, ensuring timely responses and follow-ups in alignment with established service levels.
● Learn and proficiently navigate Marvin’s Order Management System (OMS) quoting tool.
● Master the Installation Workbook to create accurate installation quotes.
● Demonstrate expertise in using Google Suite applications such as Gmail, Google Drive, and
Google Sheets.
● Collaborate with team members in real-time through Google Drive for seamless information
sharing.
● Troubleshoot basic technical issues independently and escalate as necessary.
● Utilize (soon to be released) CRM system to maintain accurate and up-to-date client
information.
● Record interactions, track leads, and manage sales activities within the CRM system.
● Leverage CRM data for strategic decision-making and effective client management.
Business Development:
● Research and target potential customers and projects, utilizing methods such as cold calls, attendance and industry events, and strategic introductions.
● Proactively build relationships with general contractors, builders, and architects.
● Recognize the significance of architects in shaping the project decisions and actively target
influential professionals within the architectural community.
● Collaborate with architects to understand their design intent and project requirements,
aligning our offerings with their creative vision.
● Prioritize and pursue high-potential leads, aiming for sustained growth and repeat high-value
customers.
Client Engagement:
● Contact new leads provided by the company within 1 business day.
● Understand the Selling Situation
-
- WHO: Who are the people that will have an impact on the window and door decision?
- WHAT: What do they need, and what issue are they trying to solve? What product isthe best solution for them and the company?
- WHEN: What is the timeline of their project?
- WHERE: Where is their home located? Home value? Neighborhood? Code andperformance requirements based on their location.
- WHY: Why is Signature Windows + Doors and Marvin the best answer for theirproject? Why are you the best person to help guide them through the process? Whyare we better than their alternative options?
● Learn, understand, and confidently communicate the operational facts regarding new
construction projects and timelines.
● Provide an elevated client experience through thorough consultations.
- ● Execute the Signature Difference in customer interactions.
- ● Have a clear objective for every interaction.● Set showroom appointments for in-depth discussions on project details.● Prepare detailed take-offs from plan sets with ability to perform take-offs from digital plansets.● Code knowledge executed through proposals and take-offs.
A: 14309 East 35th Place, Suite 105, Aurora, CO 80011 P. 303.442.4277 E: info@signaturewindows.co
● Prepare accurate quotes and proposals based on client discussions and architectural plans.
● Provide a comprehensive quote to the customer within 10 business days of receiving plan set.
In cases where customizations or additional time is required, the sales consultant will promptly communicate the need for additional time to the customer and provide a reasonable estimated timeline for delivery of the quote.
● Utilize sales resources through Marvin Online Docs, Architectural Detail Manuals, Competitors Websites, and Sales Meeting information.
Sales Closing and Management:
● Use effective sales techniques to secure client commitments and convert leads into satisfied clients.
● Submit accurate, complete, and required documentation to the Operations Team.
● Managed and effective documentation.
● Own the sale. Stay engaged with the sale from start to finish, providing support and answers
to customers and the operations team.
SUCCESS:
In thriving within this role and our dynamic company, we seek an individual driven by the desire to exceed expectations. Our team is composed of exceptional individuals who consistently outperform industry standards. To truly flourish here, you must embrace a culture of relentless dedication and proactive achievement. At our core, we are a collective force that works diligently, strives ambitiously, and achieves results. We deeply value the contributions of our team members and offer comprehensive compensation that reflects our commitment to excellence.
In embracing this ethos, we do not demand an incessant work schedule. Rather, we believe in a focused and efficient 40 to 45 hours per week. It’s about showing up not just to fulfill tasks but to actively contribute, to be part of shaping something extraordinary. And once your ‘normal’ work week concludes, take pride in stepping away, enjoying a life separate from the impactful and effective work you’ve dedicated yourself to.
QUALIFICATIONS:
● Ability and desire to understand technical products.
● 3-5 years of proven sales experience with a structured sales process.
● Excellent written and verbal communication skills.
● Strong organizational and project management skills.
● Highly detailed mindset for understanding complex solutions.
● Comfort in navigating challenging client situations.
● Strong interpersonal skills and effective collaboration.
● Aptitude for working with technology, including Microsoft Excel and Google Workspace.
● Proficient in file management and cloud-based storage.
● Proper written communication: ability to write effective, professional emails.
● Developed touch typing skills.
● Ability to modify and markup PDF documents.
● Strong work ethic, reliability, and a commitment to deadlines.
A: 14309 East 35th Place, Suite 105, Aurora, CO 80011 P. 303.442.4277 E: info@signaturewindows.co
COMPENSATION:
Base salary of $95,000 per year. On Target Bonus potential of $30,000 annually in year one. The base salary and the make-up and amount of the on-target bonus potential will be evaluated and set annually. 120 hours PTO for years 0-7. 160 hours PTO for years 8+. 48 hours CO sick time. Major medical, dental, vision plans available with employer contribution to major medical. SIMPLE plan contribution matching up to 3%. Hybrid work-from-home flexibility with earned and demonstrated deliverables.
www.signaturewindows.co
A: 14309 East 35th Place, Suite 105, Aurora, CO 80011 P. 303.442.4277 E: info@signaturewindows.co
